Big Brothers Big Sisters of the Ocean State is an Equal Opportunity Employer.
Click Here to download and print our employment application.
Donation Center Operations Manager:
The Big Brothers Big Sisters Donation Center works in partnership with the thrift store Savers to collect donations of clothing and small household to generate funding to support youth mentoring programs throughout the state. Donations are collected through a system of home pick-ups, donation drop-off centers, and clothing donation bins.
We are currently seeking an experienced, results-oriented Operations/Logistics Manager to oversee the weekly scheduling, collection activities and reporting for our growing Donation Center. Working closely with the Director of Operations and Administration, you will:
* Lead and coordinate call center activities, driver scheduling and trucking logistics to maximize collections and achieve a weekly delivery quota in the most efficient and cost-effective manner.
* Manage Logistics Coordinators to effectively manage all aspects of a six truck fleet including daily scheduling and dispatch, DOT compliance, vehicle maintenance, and accident insurance claims. Hire, supervise and coach driver team to provide excellent customer service, properly maintain leased trucks, and perform their job duties safely and efficiently.
* Maintain inventory of clothing donation bins. Work with Director to strengthen and grow bin host partnerships and with Logistics Coordinators to ensure bins are properly maintained and serviced.
* Oversee six community donation drop-off centers. This includes handling all staffing aspects, coaching team members to provide excellent customer service, coordinating delivery schedules, and addressing physical plant issues.
Our ideal candidate will have 3-5 years of supervisory experience within a transportation, production or call center environment. Must have strong organization, critical thinking and customer service skills along with the ability to work in a fast-paced workplace while effectively juggling multiple priorities. BA/BS degree required.
Our Donation Center operates seven days/week. The work schedule for this position will be 11am-7pm, Monday through Friday and will include occasional travel to our community donation drop-off centers.
TO APPLY: Send cover letter, resume and salary requirements to HR@BBBSOS.org.
DONATION CENTER DRIVER (non-CDL)
Big Brothers Big Sisters of the Ocean State is seeking responsible, customer-focused drivers to join our Donation Center team. These are non-CDL driver positions with an immediate FULL TIME work schedule of 3-4 days/week. Work schedule will include rotating Saturdays.
In this position, you will be responsible for safely operating a 18 foot box truck to complete a daily pick-up route of 45-60 stops to collect cloth and small household donations. Routes are completed using a tablet device and route management software. Additional responsibilities include performing and documenting daily vehicle inspections, loading/unloading of goods collected, and interacting with donors in a polite, professional manner.
Must have a valid driver’s license and clean driving record. Must have a DOT health card (or be able to obtain upon hire). Previous experience driving a box truck is strongly preferred. Applicants must be physically able to alternately sit, stand, walk, lift, and climb throughout the duration of a 10-12 hour shift as well as lift and move items weighing up to 75 pounds.
TO APPLY: E-mail resume to HR@BBBSOS.org or complete an application at Big Brothers Big Sisters Donation Center, 1540 Pontiac Ave, Cranston, RI during the hours of 9am – 6pm, Monday thru Saturday.